(Providenciales, Turks and Caicos Islands – Thursday, March 29th, 2018): Persons may experience situations every now and again that can impact their general wellbeing. InterHealth Canada – Turks and Caicos Islands Hospital has recognized these challenges and has introduced an Employee Assistance Programme to offer practical, real-world solutions to employee life issues that may derail productivity and satisfaction in the home and work environment.

The support program is operated by Inova, a comprehensive, top-ranked international provider of employee assistance services with a team of Master’s level counselors. Inova offers the services of 60,000+ counseling providers in the U.S. and more than 10,000 providers in over 200 countries around the world.

The Employee Assistance Programme provides an independent, impartial source of information and support. The service will also be accessible to household members close to employees, such as a partner or family member. Information can be provided over the phone, via email, or by post; and counseling is offered at a time and location convenient to the employee.

The complimentary service is available 24 hours a day, 7 days a week, 365 days a year and there is no cost to the employee. Each employee has access to 5 counseling sessions per issue, per year and confidentiality and privacy is guaranteed. Personal information will not be disclosed and InterHealth Canada will only receive utilization statistics and general information about work related issues to guide quality improvement initiatives. The Employee Assistance Programme will provide counseling and advice on a wide range of work and personal issues. Some of these issues may include, but are not limited to:

– Improving relationships
– Parenting
– Couples’ support
– Managing stress
– Managing life changes
– Career success
– Surviving the loss of a loved one
– Managing workplace pressure
– Improving esteem and confidence
– Referrals to local financial or legal resources
– Pursuing personal interests
– Maintaining physical health

Counselors will provide an assessment of the issue, recommend a short or long term solution, offer a referral (if necessary) to local or national based resources and follow-up with the employee and/or user. In addition to contacting the service via telephone, employees can also access online information and support. InterHealth Canada – Turks and Caicos Islands Hospital employs nearly 300 persons.

Commenting on the programme, InterHealth Canada TCI – Human Resources Manager, Lorenzo Seymour said: “Persons may deal with one or more of the issues listed above at some point in their lives. I am thrilled that the organization has the vision to ensure mechanisms are implemented to provide assistance to employees in their professional and personal environment. With such a diverse pool of employees, Inova was ultimately the best option to render assistance in this area. The initiative is also a reflection of our fundamental goal, which is to provide ‘Great Care’ to our most valued asset, our people.”

ENDS